ABOUT US

Tripadvisor Hall of Fame badge with green laurel and years 2011–2018
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Dear Guest


Hacienda Puerta del Cielo in Nicaragua is an intimate four-star hotel located on the rim of an ancient caldera, with 180° views of the expansive Masaya Volcano National Park and Masaya Lagoon, both of which border our property. The active Masaya Volcano is within this national park, (centrally positioned at a 5km distance from our Hacienda), and is the ever-present backdrop to our magnificent setting. Each of our “private casitas” has its own private terrace with breathtaking views of the natural beauty that Nicaragua has to offer.


We are honored to have received over Four Hundred Forty, Five-Star Reviews from previous guests on TripAdvisor, as well as, several TripAdvisor awards including Top 25 Best Small hotels in all of Central America, Most Romantic Hotel in Nicaragua, #2 Best Small Hotel in Nicaragua and the Certificate of Excellence Awards for the past 7 years in a row, (2011 to 2017, 2019 and 2026)!

Our little piece of paradise was designed for adults to relax and unwind in the privacy and tranquility of our beautiful off-the-grid location. Our elevated, 65-acre, cliff-like property affords spectacular windswept vistas from every area of the hotel.


For the comfort and convenience of guests who choose to remain at our Hacienda throughout the day, guests are invited to enjoy home-cooked meals (breakfast is included free with your rate) and serve at specified times on our dining terrace. Guests are invited to join us for breakfast from 7:30 to 9 AM; lunch at 12 noon; and dinner at 7 PM, on our alfresco dining terrace.


Please contact us if you have any food allergies, as we can make accommodations for dietary restrictions, if we are notified well in advance. Coffee, tea and purified water are free-of-charge only during mealtimes. Alcoholic and non-alcoholic beverages are available for purchase at a reasonable cost, (please follow link to bar prices at the bottom of the Dining page).


Please note that outside alcohol may not be brought into the hotel.


Additional Services: Massages, spa treatments, guided tours, activities, honeymoon packages and transportation to and from the airport (or Granada), are available to our hotel guests for an additional cost. All services require reservation in advance and are subject to availability. Please contact us at reservations@haciendapuertadelcielo.com for information and reservations.


In order for us to prepare for your visit, it is very important that you contact us via email, well before your arrival! We will respond with our expanded Welcome Letter, packed with travel tips, customs info and what to expect once you arrive at Hacienda Puerta del Cielo Ecolodge & Spa. If you have already booked your vacation, please take a moment to email us now at reservations@haciendapuertadelcielo.com


Please note that all of our tours, activities, spa treatments and transportation services are quite popular and thus are subject to availability. Please contact us early to ensure your tour and spa preferences!


Best Regards,


Linda & JC
Hacienda Puerta Del Cielo Eco-Spa


Meet Our Amazing Team

Man in a black hat and glasses outdoors under a bright blue sky

JC - Your Host

Smiling woman in a pearl necklace lit by candlelight in a dark setting

LINDA - Your Hostess

Smiling woman with long brown hair wearing a denim jacket indoors.

KATHERINE - Manager

Man in a red polo shirt and cap smiling indoors at a rustic, open-air venue

FRANCISCO - Your Tour Guide

Person in light blue scrubs and black cap, facing forward indoors against a plain wall.

ISABEL - Your Cheff

Young person in a red shirt standing before a colorful mural, looking at the camera.

ERIC - Your Bartender

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