Welcome!

 

Our Mission:

 

The dedicated team at Hacienda Puerta del Cielo strives to consistently deliver superior personalized service for our international guests in the tranquil haven of our green-designed eco-lodge.  We endeavor to provide visitors with an authentic Nicaraguan experience by offering unique opportunities to explore our country’s majestic natural beauty, discover her vibrant culture and meet the welcoming Nicaraguan people.

Our Goals:

 

As a green-designed eco-lodge, we are fervently committed to sustainable tourism and the protection of natural resources. Since Hacienda Puerta del Cielo’s inception seven years ago, we have provided economic stimulation; employed hundreds of local tradesmen and craftsmen; promoted tourism; and laid miles of pipelines providing potable water to our neighboring communities.  Hacienda personnel are offered educational opportunities, English lessons and on-the-job training.  Our goal is to provide each employee with marketable skills which will allow them to support their families and make a positive impact on the community.  We are proud of our staff’s dedication and success stories:  one long-term employee attained his architectural degree while at the Hacienda, another has achieved his medical degree.  Three current staff members began their studies at our Hacienda and will soon complete degrees in English, engineering and hotel administration. We are proud to sponsor a small pre-school in the vicinity.  With thoughtful donations from many of our generous guests, we have been able to provide much needed educational supplies to 100 children in our immediate area.  In the future, we hope to continue and further expand our commitment to the welfare of our community.


WELCOME LETTER FOR GUESTS OF THE HACIENDA

Dear Guest,

Hacienda Puerta del Cielo is an intimate four-star hotel located on the rim of an ancient caldera, with 180⁰ views of the expansive Masaya Volcano National Park and Masaya Lagoon, both of which border our property.  The active Masaya Volcano is within this national park, (centrally positioned at a 5km distance from our Hacienda), and is the ever-present backdrop to our magnificent setting.  Each of our “private casitas” has its own private terrace with breathtaking views of the natural beauty that Nicaragua has to offer.

We are honored to have received over three hundred individual Five-Star Reviews from previous guests on TripAdvisor, as well as, several TripAdvisor awards including Top 25 Best Small hotels in all of Central America, Most Romantic Hotel in Nicaragua, #2 Best Small Hotel in Nicaragua and the Certificate of Excellence Awards for the past 7 years in a row, (2011 – 2017)!

Our little piece of paradise was designed for adults to relax and unwind in the privacy and tranquility of our beautiful off-the-grid location.  Our elevated, 65-acre, cliff-like property affords spectacular windswept vistas from every area of the hotel.

For the comfort and convenience of guests who choose to remain at our Hacienda throughout the day, guests are invited to enjoy three complimentary home-cooked meals, (which we serve at specified times on our dining terrace), free of charge!  We do not operate a restaurant, but rather provide these three delicious family-style meals, as a courtesy for hotel guests only.  Guests are invited to join us for breakfast from 7:30 to 9 AM; lunch at 12 noon; and dinner at 7 PM, on our alfresco dining terrace. Please contact us if you have any food allergies, as we can make accommodations for dietary restrictions, if we are notified well in advance.  Coffee, tea and purified water are free-of-charge only during mealtimes.  Alcoholic and non-alcoholic beverages are available for purchase at a reasonable cost, (please follow link to bar prices at the bottom of the menu page).  Please note that outside alcohol may not be brought into the hotel.

Additional Services:  Massages, spa treatments, guided tours, activities, honeymoon packages and transportation to and from the airport (or Granada), are available to our hotel guests for an additional cost.  All services require reservation in advance and are subject to availability.  Please contact Linda at reservations@haciendapuertadelcielo.com for information and reservations.

In order for us to prepare for your visit, it is very important that you contact us via email, well before your arrival!  We will respond with our expanded Welcome Letter, packed with travel tips, customs info and what to expect once you arrive at Hacienda Puerta del Cielo Ecolodge & Spa.  If you have already booked your vacation, please take a moment to email Linda now at reservations@haciendapuertadelcielo.com

Please note that all of our tours, activities, spa treatments and transportation services are quite popular and thus are subject to availability.  Please contact us early to ensure your tour and spa preferences!

Best Regards,
Linda & JC

Hacienda Puerta Del Cielo Eco-Spa

HAVE ANYTHING TO ASK US?

CALL US AT: 1 772 708 2865
CONTACT US BY EMAIL

Prices are subject to change. Please see our Cancellation Policy for more info